So you’re moving.
Well unless you enjoy being taken advantage of on the most stressful day you’ve had all year, you’re in for a bumpy ride.
With only two NYC, post college moves under my belt, I now I have a ‘blacklist’ of, you guessed it, two moving companies. What’s that? You’d like me to tell you which companies so that you may avoid them in your upcoming move?
Well I have good news and bad news. The bad news: my roommates and I settled with the first company, and in exchange for a partial refund, we agreed to stop leaving them angry messages, and never mention their name again. The good news: the second company (that recently screwed us at the end of August 2011), is “A & A Alliance Moving,” but you might know them by their kitschier name, “Two Guys and a Truck.”
If you have any common sense at all, you will heed my advice and avoid this company. Like everyone else with an upcoming move, my roommate and I researched, called around, acquired estimates, left ample time to pack, and were ready to be moved on 8/31.
My first clue should have been that different people kept calling me from the company using different numbers, and one person seemed to have no idea that I had already arranged a move with the other person.
To keep a long story short, I will bullet point the sequence of events that followed:
-they called the night before and let me know they needed to show up 2 hrs late (which was fine because we still needed to sign the lease and get the key! oops…)
-they called me back the morning of, saying they would be there at the original time
-I told them no, that wouldn’t work, we had already adjusted our schedule to accommodate them
-they told me we had no choice but to change to the second appointment of the day
-it got later and later in the day, and after being yelled and cussed at by their angry Russian boss, they finally showed up
-it was 5:30pm when more angry Russians showed up at our apartment, looked around, and decided THEY WERE NOT GOING TO MOVE US
-haha, what? my roommate and I looked around in disbelief
-they then had the balls to ask for $100 extra per mover (just a little incentive. I guess they were feeling ‘unmotivated’)
-they then assured us they would be back in the morning, with an extra guy, that would save us time and money
-we were skeptical.
-they actually showed up.
-they are now “Four Guys and a Truck”
-the head guy likes to argue, which is slightly amusing at first, but quickly grows tiresome
-eventually the truck is loaded, and we are on our way
-we tell them we will meet them at the new apartment
-for some reason it took them two hours to drive from Sunnyside, Queens to Washington Heights
-they ask US for directions
(-my theory: they had themselves a sit-down-lunch)
-I regret not following them in a cab
-my roommate, a friend and myself end up sitting in a corner awkwardly watching them move our belongings, and intermittently shooting each other meaningful and ironic looks
-at some point they decide it will take 3 of them to put together a piece of IKEA furniture; and at this point the moving of our items has come to a standstill. when my roommate asks if maybe two people can work on assembling the furniture and the other two can move our belongings, the ornery, combative leader says to us word for word, “You wanna help?” (“No mo-fo. That’s why we hired you.”)
-this day was also interspersed with angry phone calls during which their boss tried to make excuses for their 2 hrs of travel time (NOT during rush hour), and actually hung up on us. yes, that’s right, a grown man yelling inaudibly and hanging up the phone.
-eventually they left, and a move that had been estimated once online AND once in person was now at least $300 more than we were told it would be
Yes, we all know, that if you’re moving, you will likely be taken advantage of, especially if they claim to have the “best deal around,” however, if you “make friends before you move,” you can sit around in the corner of your new apartment shooting each other meaningful and ironic looks as you text back and forth about how much you can’t wait for the day to be over.